Words vs Actions

Grr I like the quote about the cement thingy but I can't find it anymore :(
Nehmind, here's another quote hehe
"It''s amazing. Some people, they just say these small little things, one sentence and it changed the way you feel about them in an instant. Small little words that can hurt you so much or make you fall deeply in love forever. It changes everthing, nothing between you is ever really the same again, even if they don't knowit, it still happens."
But then they say it's action that matters not words such an irony rightzzz. When I read the quote I was like wtf that just happened to me okay a little vulgar here hehe so anyways I guess both words and actions do matter to me. I am a feel person hahaha.